Beginning next year, some hotels will be changing their cancellation policies, which could translate into extra charges for travelers whose plans may have change unexpectedly.
When it comes to changing hotel reservations, the concept of “last-minute” is about to get a bit longer.
As of Jan. 1, 2015, last-minute will mean by midnight the night before, or a penalty of one night’s stay at Hilton Worldwide and Marriott International, which operate about 8,000 hotels. Previously, many properties offered free cancellation as late as the evening of the reservation.
The new cancellation policy could make changes difficult for some business travelers.
Following the Airlines
Some see the cancellation policy change as following airlines that charge varying fees for some services.
If you are thrown off course by bad weather or travel delays, contact the hotel you have reserved and explain the situation. That could lead to a penalty-free cancellation or another resolution so you do not pay for a night’s stay in a room you will not use.
Marriott’s website states: Customers should consult rate rules for each reservation for specific restrictions. Cancellation charges apply if a reservation is changed or cancelled after the deadline identified in the rate rules.
While Starwood’s policy states: To avoid being charged, reservations must be cancelled in accordance with the cancellation policy outlined by the particular hotel.
But XciteGO allows travelers the opportunity name input the data for the hotel they want at the price they want, while hotels shop them.